ENGWE E26 Electric Mountain Bike Available in High-Step and Step-Thru Frame Styles
Engwe E26 All-Terrain Electric Mountain Bike
Power and Precision for All Terrains
Elevate your adventures with the Engwe E26. Its robust motor provides ample power for both off-road and urban rides. Combined with a 30° climbing ability and Shimano 7-speed transmission, this bike ensures a floating riding experience regardless of the incline.
Superior Comfort & Massive Range
Equipped with dual suspension and 26 x 4.0 all-terrain fat tires, the E26 handles diverse surfaces with ease. The high-capacity 48V 16Ah lithium battery delivers a staggering range of up to 140km per charge, making it the perfect companion for long commutes.
Elite Safety Engineering
Confidence comes standard with 180mm front & rear hydraulic disc brakes. These professional-grade brakes provide unmatched stopping power in all weather conditions. The bike is built with high-strength 6061 aluminum alloy, supporting a payload of up to 150kg.
Smart Real-Time Monitoring
Stay informed with the advanced LCD display that tracks speed, distance, and battery life in real-time. With a quick 5.5-6 hour charging time, you are always ready to conquer new horizons with minimal downtime.
Technical Specifications
Questions? Reach us at: support@ebikesz.com
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After your order is processed, it usually takes between 4-8 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.
WE WORK WITH
IMPORTANT: You must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
How Much Does Shipping Cost?
Shipping is FREE on all of our products. No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 2-10 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 7-50 working days for you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as other premium couriers.
Do You Ship Internationally?
Yes, we have warehouses in China, Europe, and North America.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
Shipping Time:
The shipping time in different areas as below:
| Country | Delivery time | Tax | Warehouse |
|---|---|---|---|
| EU Country | 7-50 days | no tax | China or EU warehouse |
| USA | 7-50 days | no tax | China or US warehouse |
| Canada | 7-40 days | no tax | China or CA warehouse |
| Asia Region | 5-10 days | no taxes | China |
| UK | 7-40 days | no taxes | China or UK warehouse |
| Australia | 5-50 days | no taxes | China or AU warehouse |
*Shipping info will be updated based on logistics conditions.
The specific warranty covering your EBIKESZ bicycle is governed by the laws of the country in which it was purchased and applies only to bicycles purchased directly from EBIKESZ.
If you believe you have a warranty claim after reviewing our policy, please contact our support team:
📧 Email: support@ebikesz.com
💬 WhatsApp: +852 54423366
📅 14-Day Money Back
For 14 days after purchase, return your Undamaged & Unused EBIKESZ product for a full refund.
🛡️ 2-Year Warranty
We offer an all-inclusive 2-year warranty for the original owner against all manufacturing defects.
What if my bike was stolen?
Please note that stolen bikes are not covered by this warranty. We strongly recommend investing in a high-quality lock to protect your EBIKESZ when not in use.
Replacement Procedures
1. Claims Submission
All warranty claims must be submitted to support@ebikesz.com. Required documentation includes:
- Proof of purchase
- Clear photos or videos of the damaged/defective product
EBIKESZ will not replace any parts without visual evidence. Valid claims will be processed within our standard warranty timeline.
2. Shipping Damage
If an item arrives damaged, please notify us within 7 days of receipt. Photo/video proof is required.
Note: Shipping damage claims will not be accepted after the 7-day window. Free accessories are excluded from cosmetic scratch compensation during transport.
Component Coverage
🚲 Frame: Covered for 2 years. Warranty covers the replacement frame only; labor charges for part changeovers are not included.
🔋 Battery: Covered by a 2-year prorated warranty.
- Year 1: Defective batteries are repaired or replaced at no cost.
- Year 2: A prorated credit based on months of service will be applied toward the purchase of a new battery.
Exclusions (Not Covered)
- Ordinary wear and tear (Brake pads, tires, chains, etc.)
- Damage from accidents, abuse, or stunt riding
- Improper assembly or maintenance
- Use of unapproved accessories or batteries
- Cosmetic damage (scratches, paint fade)
- Modifications (drilling, welding)
- Exposure to extreme weather or flooding
- Products with removed/altered serial numbers
How to make a claim?
Contact us immediately via Email: support@ebikesz.com or WhatsApp: +852 54423366
