Urbeffer XS04 500W High-Performance Electric Scooter - Compact Urban Travel
Product Specification:
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ody Material: 90% Aluminum Alloy + 10% Iron
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Packaging Dimensions (L/W/H): 1180 x 220 x 520 mm
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Folded Dimensions (L/W/H): 1160 x 580 x 480 mm
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Unfolded Dimensions (L/W/H): 1160 x 580 x 1180 mm
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Chassis Height: 100 mm
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Suitable Height Range: 150-200 cm
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Net Weight: 25 kg
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Gross Weight: 28.5 kg
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Maximum Load Capacity: 120 kg
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Tested Rider Weight: 80 kgTested Terrain: Relatively flat cement surfaces (slope not exceeding 10 degrees)
Vehicle Parameters:
- Maximum Speed: Factory default set at 25 km/h, customer-adjustable up to 40 km/h
- Range: 30-35 km
- Applicable Terrain: Hardened roads, flat dirt roads, slopes less than 30 degrees, steps not higher than 10 cm, ditches not deeper than 8 cm
- Operating Temperature: -10° to 40°
- Waterproof Rating: IPX4
Controller:
- Voltage: 48 V
- Overcurrent Protection: 18 A
- Undervoltage Protection: 39 V
Motor (Wheel) Parameters:
- Rated Power: 500 W
- Rated Voltage: 48 V
- Rated Current: 10 ± 0.5 A
- No-Load Current: ≤ 1.1 A
- No-Load Speed: 850 ± 20 rpm
- Front Wheel Size: 11-inch inflatable tire
- Auxiliary Rear Wheel Size: 11-inch inflatable tire
Battery Pack Parameters:
- Battery/Cell Brand: Yongkang Feike Electronic Technology
- Battery Capacity: 13 Ah
- Rated Voltage: 48 V
- Charging Input Voltage: 54.6 V
- Battery Recharge Cycles: ≥ 600
Charger Parameters:
- Rated Power: 109.2 W
- Rated Input Voltage: 100V-240V
- Rated Current: 2 A
- Charging Time: 6-8 hours
- Rated Output Voltage: 54.6 V
Front Light:
- Operating Voltage: 48 V
- Operating Current: 0.025 A
Tail Light:
- Operating Voltage: 48 V
- Operating Current: 0.012 A
Product features
- Versatile Performance: Suitable for various terrains, including hardened roads, flat dirt roads, and slopes up to 30 degrees, providing a smooth and comfortable ride.
- Adjustable Speed and Range: Factory default maximum speed of 25 km/h, adjustable up to 40 km/h by the customer, with a range of 30-35 km on a single charge.
- Durable and Lightweight Construction: Made of 90% aluminum alloy and 10% iron, offering a strong yet lightweight frame with a maximum load capacity of 120 kg.
- Efficient and Powerful Motor: Features a 500W motor with a rated voltage of 48V, providing enough power to tackle various terrains and slopes.
- Safety and Convenience: Equipped with IPX4 waterproof rating, overcurrent and undervoltage protection, front and tail lights, and a quick 6-8 hour charging time, ensuring a safe and worry-free riding experience.
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After your order is processed, it usually takes between 4-8 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.
WE WORK WITH
IMPORTANT: You must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
How Much Does Shipping Cost?
Shipping is FREE on all of our products. No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 2-10 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 7-50 working days for you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as other premium couriers.
Do You Ship Internationally?
Yes, we have warehouses in China, Europe, and North America.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
Shipping Time:
The shipping time in different areas as below:
| Country | Delivery time | Tax | Warehouse |
|---|---|---|---|
| EU Country | 7-50 days | no tax | China or EU warehouse |
| USA | 7-50 days | no tax | China or US warehouse |
| Canada | 7-40 days | no tax | China or CA warehouse |
| Asia Region | 5-10 days | no taxes | China |
| UK | 7-40 days | no taxes | China or UK warehouse |
| Australia | 5-50 days | no taxes | China or AU warehouse |
*Shipping info will be updated based on logistics conditions.
The specific warranty covering your EBIKESZ bicycle is governed by the laws of the country in which it was purchased and applies only to bicycles purchased directly from EBIKESZ.
If you believe you have a warranty claim after reviewing our policy, please contact our support team:
📧 Email: support@ebikesz.com
💬 WhatsApp: +852 54423366
📅 14-Day Money Back
For 14 days after purchase, return your Undamaged & Unused EBIKESZ product for a full refund.
🛡️ 2-Year Warranty
We offer an all-inclusive 2-year warranty for the original owner against all manufacturing defects.
What if my bike was stolen?
Please note that stolen bikes are not covered by this warranty. We strongly recommend investing in a high-quality lock to protect your EBIKESZ when not in use.
Replacement Procedures
1. Claims Submission
All warranty claims must be submitted to support@ebikesz.com. Required documentation includes:
- Proof of purchase
- Clear photos or videos of the damaged/defective product
EBIKESZ will not replace any parts without visual evidence. Valid claims will be processed within our standard warranty timeline.
2. Shipping Damage
If an item arrives damaged, please notify us within 7 days of receipt. Photo/video proof is required.
Note: Shipping damage claims will not be accepted after the 7-day window. Free accessories are excluded from cosmetic scratch compensation during transport.
Component Coverage
🚲 Frame: Covered for 2 years. Warranty covers the replacement frame only; labor charges for part changeovers are not included.
🔋 Battery: Covered by a 2-year prorated warranty.
- Year 1: Defective batteries are repaired or replaced at no cost.
- Year 2: A prorated credit based on months of service will be applied toward the purchase of a new battery.
Exclusions (Not Covered)
- Ordinary wear and tear (Brake pads, tires, chains, etc.)
- Damage from accidents, abuse, or stunt riding
- Improper assembly or maintenance
- Use of unapproved accessories or batteries
- Cosmetic damage (scratches, paint fade)
- Modifications (drilling, welding)
- Exposure to extreme weather or flooding
- Products with removed/altered serial numbers
How to make a claim?
Contact us immediately via Email: support@ebikesz.com or WhatsApp: +852 54423366
