EBIKESZ 500W X6 PRO ON-Road Electric Scooter
Product Specification:
- Product Name:10 "electric scooter
- Maximum speed (km/h): 35km (can be adjusted to 30 via APP)
- Speed gear: There are three gears: one gear 15(ECO):
- Second gear: 20 yards (D); Size 25 in third gear
- Range(km): 25-30
- Maximum climb: 25
- Brake type: Mechanical disc brake
- Brake function and position: Before the power brake
- Brake function and position: After the disc brake brake
- Waterproof level: IP54
- Car body materials: Aluminum alloy
- Packing case size (length, width, height mm): L1180×W210×H595
- Vehicle size (length, width. height mm): L1150×W170×H1200
- Folding size (length, width, height mm): L1150×W170×H500
- Net weight (KG): 17.8kg
- Gross weight (KG): 20.8kg
- Maximum load bearing capacity of car body (KG): 20-100KG
- Rated power (W): 500W
- Rated current (A): 15A
- NoHoad current (A): 2.1A
- NoHoad speed (1min): 800r
- Motor Quantity: 1
- The motor position: The front wheel
- Motor size (mm): 150mm
- Front wheel size (mm): 220mm
- Rear wheel size (mm): 220mm
- Rated voltage(V): 36V
Product Features:
- Powerful Performance: Equipped with a 500W motor and three-speed gears, the scooter can reach a maximum speed of 35km/h (adjustable to 30km/h via APP), and can climb up to 25 degrees.
- Durable and Lightweight Design: The scooter's frame is made of aluminum alloy, which is lightweight and sturdy, with a maximum load-bearing capacity of 100kg. It has a net weight of 17.8kg and a folding size of L1150×W170×H500mm, making it easy to store and transport.
- Reliable Braking System: The scooter features a mechanical disc brake system with two brake functions, one before the power and one after the disc brake, ensuring reliable and safe braking performance.
- Long-Lasting Battery Life: The scooter's 48V 10AH lithium battery provides a maximum range of 25-30km and can be fully charged in 6-8 hours. The scooter is also equipped with an adapter that accepts input of 100-240V and outputs 54.6V 2A.
- IP54 Waterproof Level: The scooter is designed with an IP54 waterproof level, making it suitable for riding in various weather conditions. It also comes with front LED headlight, turn signals, and taillight, providing excellent visibility and safety during night rides.
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After your order is processed, it usually takes between 4-8 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.
WE WORK WITH
IMPORTANT: You must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
How Much Does Shipping Cost?
Shipping is FREE on all of our products. No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 2-10 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 7-50 working days for you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as other premium couriers.
Do You Ship Internationally?
Yes, we have warehouses in China, Europe, and North America.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
Shipping Time:
The shipping time in different areas as below:
| Country | Delivery time | Tax | Warehouse |
|---|---|---|---|
| EU Country | 7-50 days | no tax | China or EU warehouse |
| USA | 7-50 days | no tax | China or US warehouse |
| Canada | 7-40 days | no tax | China or CA warehouse |
| Asia Region | 5-10 days | no taxes | China |
| UK | 7-40 days | no taxes | China or UK warehouse |
| Australia | 5-50 days | no taxes | China or AU warehouse |
*Shipping info will be updated based on logistics conditions.
The specific warranty covering your EBIKESZ bicycle is governed by the laws of the country in which it was purchased and applies only to bicycles purchased directly from EBIKESZ.
If you believe you have a warranty claim after reviewing our policy, please contact our support team:
📧 Email: support@ebikesz.com
💬 WhatsApp: +852 54423366
📅 14-Day Money Back
For 14 days after purchase, return your Undamaged & Unused EBIKESZ product for a full refund.
🛡️ 2-Year Warranty
We offer an all-inclusive 2-year warranty for the original owner against all manufacturing defects.
What if my bike was stolen?
Please note that stolen bikes are not covered by this warranty. We strongly recommend investing in a high-quality lock to protect your EBIKESZ when not in use.
Replacement Procedures
1. Claims Submission
All warranty claims must be submitted to support@ebikesz.com. Required documentation includes:
- Proof of purchase
- Clear photos or videos of the damaged/defective product
EBIKESZ will not replace any parts without visual evidence. Valid claims will be processed within our standard warranty timeline.
2. Shipping Damage
If an item arrives damaged, please notify us within 7 days of receipt. Photo/video proof is required.
Note: Shipping damage claims will not be accepted after the 7-day window. Free accessories are excluded from cosmetic scratch compensation during transport.
Component Coverage
🚲 Frame: Covered for 2 years. Warranty covers the replacement frame only; labor charges for part changeovers are not included.
🔋 Battery: Covered by a 2-year prorated warranty.
- Year 1: Defective batteries are repaired or replaced at no cost.
- Year 2: A prorated credit based on months of service will be applied toward the purchase of a new battery.
Exclusions (Not Covered)
- Ordinary wear and tear (Brake pads, tires, chains, etc.)
- Damage from accidents, abuse, or stunt riding
- Improper assembly or maintenance
- Use of unapproved accessories or batteries
- Cosmetic damage (scratches, paint fade)
- Modifications (drilling, welding)
- Exposure to extreme weather or flooding
- Products with removed/altered serial numbers
How to make a claim?
Contact us immediately via Email: support@ebikesz.com or WhatsApp: +852 54423366
