KETELES K820 48V 1000W Mountain e-Bike
- Free worldwide shipping
Product Specification:
- Type: Lithium Snowmobile 29 Inch K820
- Motor: High Speed Brushless Toothed Motor, 8-core Waterproof Wire, 1000W
- Battery: Zhuo Neng Electric Core or Yiwei Electric Core (Shipped Randomly), 48V
- Meter: LCD Dustproof and Waterproof Instrument
- Controller: Intelligent Brushless Over-current Temperature Protection, 48V
- Charger: Smart Charger for Lithium Battery, 48V, 2A Current
- Accelerator: Three Lamp Power Display of Rotary Accelerator
- Booster: High Sensitivity Induction Booster for Easier Riding and Power Saving
Lamp & Horn: Dimming Photoelectric Integrated LED Lamp and Horn
- Brake: Jiekang Front and Rear Power-off Brake Handle
- Speed: 48V Speed: About 45-50km/h, 1000W
- Pure Electric Range: 18Ah is about 45-50km, 1000W (May have errors due to different personal weight, road conditions, and other factors)
- Boost Range: About 100 kilometers (The car is equipped with 29 Inch K820)
- Torque: 52.4 (This is pure battery life)
- Charging Time: 5-7 Hours (Everyone's mileage is different)
- Load Capacity: 150kg (Vehicle uses Nuroga conalroes, which are different)
Frame: Special Frame for Aluminum Alloy Lithium Battery
- Thumb Shifter: Imported Shimano TX30 Positioning Dial
- Rear Derailleur: Imported Shimano TZ50 Positioning Rear Dial
- Wheel Size: 29 Inches
- Wheel Set: 29 Inch Aluminum Alloy Rim
- Tire: 29 Inch 29 * 2.10 Lithium Mountain Bike Special Tire
- Front Fork: All Aluminum Adjustable Locking Damping Front Fork
- Brakes: Front and Rear Mechanical Disc Brakes
- Dental Disc: Taiwan Haomeng Dental Disc
- Freewheel: Imported Shimano MF-TZ500-7 Positioning Flywheel
- Net Weight: 25kg
- Gross Weight: 30kg
- Package Size: 145*22*77 cm
Product Features:
- High-performance motor: The K820 features a high-speed brushless toothed motor with 8-core waterproof wire, capable of delivering up to 1000W of power for fast and efficient riding.
- Long-range capability: With a pure electric range of up to 45-50km and a boost range of approximately 100km, the K820 is designed to travel long distances.
- Durable construction: The K820 features a sturdy aluminum alloy frame and components, including a special frame for the lithium battery and front fork with locking damping.
- Advanced features: The K820 comes equipped with a variety of advanced features, such as an LCD dustproof and waterproof instrument panel, intelligent brushless controller with over-current and temperature protection, and a high-sensitivity induction booster.
- Versatile performance: The K820 is designed for use in a variety of terrain and weather conditions, with 29-inch aluminum alloy rims, 29-inch mountain bike tires, and front and rear mechanical disc brakes.
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After your order is processed, it usually takes between 4-8 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.
WE WORK WITH
IMPORTANT: You must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
How Much Does Shipping Cost?
Shipping is FREE on all of our products. No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 2-10 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 7-50 working days for you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as other premium couriers.
Do You Ship Internationally?
Yes, we have warehouses in China, Europe, and North America.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
Shipping Time:
The shipping time in different areas as below:
| Country | Delivery time | Tax | Warehouse |
|---|---|---|---|
| EU Country | 7-50 days | no tax | China or EU warehouse |
| USA | 7-50 days | no tax | China or US warehouse |
| Canada | 7-40 days | no tax | China or CA warehouse |
| Asia Region | 5-10 days | no taxes | China |
| UK | 7-40 days | no taxes | China or UK warehouse |
| Australia | 5-50 days | no taxes | China or AU warehouse |
*Shipping info will be updated based on logistics conditions.
The specific warranty covering your EBIKESZ bicycle is governed by the laws of the country in which it was purchased and applies only to bicycles purchased directly from EBIKESZ.
If you believe you have a warranty claim after reviewing our policy, please contact our support team:
📧 Email: support@ebikesz.com
💬 WhatsApp: +852 54423366
📅 14-Day Money Back
For 14 days after purchase, return your Undamaged & Unused EBIKESZ product for a full refund.
🛡️ 2-Year Warranty
We offer an all-inclusive 2-year warranty for the original owner against all manufacturing defects.
What if my bike was stolen?
Please note that stolen bikes are not covered by this warranty. We strongly recommend investing in a high-quality lock to protect your EBIKESZ when not in use.
Replacement Procedures
1. Claims Submission
All warranty claims must be submitted to support@ebikesz.com. Required documentation includes:
- Proof of purchase
- Clear photos or videos of the damaged/defective product
EBIKESZ will not replace any parts without visual evidence. Valid claims will be processed within our standard warranty timeline.
2. Shipping Damage
If an item arrives damaged, please notify us within 7 days of receipt. Photo/video proof is required.
Note: Shipping damage claims will not be accepted after the 7-day window. Free accessories are excluded from cosmetic scratch compensation during transport.
Component Coverage
🚲 Frame: Covered for 2 years. Warranty covers the replacement frame only; labor charges for part changeovers are not included.
🔋 Battery: Covered by a 2-year prorated warranty.
- Year 1: Defective batteries are repaired or replaced at no cost.
- Year 2: A prorated credit based on months of service will be applied toward the purchase of a new battery.
Exclusions (Not Covered)
- Ordinary wear and tear (Brake pads, tires, chains, etc.)
- Damage from accidents, abuse, or stunt riding
- Improper assembly or maintenance
- Use of unapproved accessories or batteries
- Cosmetic damage (scratches, paint fade)
- Modifications (drilling, welding)
- Exposure to extreme weather or flooding
- Products with removed/altered serial numbers
How to make a claim?
Contact us immediately via Email: support@ebikesz.com or WhatsApp: +852 54423366
