Ridstar CR20 1500W All-Terrain Fat Tire E-Bike | 48V 20Ah Removable Battery
Ridstar CR20 1500W All-Terrain Fat Tire E-Bike
Power Through Any Terrain with Confidence
Power through any terrain with the Ridstar CR20, featuring a robust 1500W motor and 48V 20Ah battery. Designed for adventure, this fat tire e-bike delivers unbeatable stability and comfort, making it the ideal companion for mountain trails, snowy paths, or city streets. With a top speed of 28+ mph and a long-range capacity of up to 50-75 miles, you will enjoy both thrilling performance and smooth rides.
Versatile in All Road Conditions
The Ridstar CR20 mountain e-bike has an incredibly appealing design, with comfort and stability being the main focus. High-strength fat tires provide superior traction on rough surfaces, guaranteeing safety while driving across various terrains including highways, mountains, snow, and sand.
High Quality Shock Absorber Suspension System
The perfect companion for every journey, whether easy or complex. The fork build includes a full shock system constructed using resilient and lightweight materials that easily support payloads up to 330 lbs, offering great damping distance for unmatched stability and comfort.
Design Full of Technology & USB Charging
Equipped with a high-quality LCD display along with a USB charging system. The display screen integrates speed shifts, mileage statistics, battery capacity prompts, and gear selection, conveying real-time vehicle details instantaneously for an elevated riding experience.
1500W High-Torque Brushless Motor
Features a 1500W brushless motor for sufficient power paired with seven speeds for superior ride control. Tested speeds reach 30-33 mph unlocked, and the potent torque allows you to conquer steep 35-degree inclines effortlessly.
Ridstar CR20 Technical Specifications Matrix
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After your order is processed, it usually takes between 4-8 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.
WE WORK WITH
IMPORTANT: You must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
How Much Does Shipping Cost?
Shipping is FREE on all of our products. No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 2-10 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 7-50 working days for you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as other premium couriers.
Do You Ship Internationally?
Yes, we have warehouses in China, Europe, and North America.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
Shipping Time:
The shipping time in different areas as below:
| Country | Delivery time | Tax | Warehouse |
|---|---|---|---|
| EU Country | 7-50 days | no tax | China or EU warehouse |
| USA | 7-50 days | no tax | China or US warehouse |
| Canada | 7-40 days | no tax | China or CA warehouse |
| Asia Region | 5-10 days | no taxes | China |
| UK | 7-40 days | no taxes | China or UK warehouse |
| Australia | 5-50 days | no taxes | China or AU warehouse |
*Shipping info will be updated based on logistics conditions.
The specific warranty covering your EBIKESZ bicycle is governed by the laws of the country in which it was purchased and applies only to bicycles purchased directly from EBIKESZ.
If you believe you have a warranty claim after reviewing our policy, please contact our support team:
📧 Email: support@ebikesz.com
💬 WhatsApp: +852 54423366
📅 14-Day Money Back
For 14 days after purchase, return your Undamaged & Unused EBIKESZ product for a full refund.
🛡️ 2-Year Warranty
We offer an all-inclusive 2-year warranty for the original owner against all manufacturing defects.
What if my bike was stolen?
Please note that stolen bikes are not covered by this warranty. We strongly recommend investing in a high-quality lock to protect your EBIKESZ when not in use.
Replacement Procedures
1. Claims Submission
All warranty claims must be submitted to support@ebikesz.com. Required documentation includes:
- Proof of purchase
- Clear photos or videos of the damaged/defective product
EBIKESZ will not replace any parts without visual evidence. Valid claims will be processed within our standard warranty timeline.
2. Shipping Damage
If an item arrives damaged, please notify us within 7 days of receipt. Photo/video proof is required.
Note: Shipping damage claims will not be accepted after the 7-day window. Free accessories are excluded from cosmetic scratch compensation during transport.
Component Coverage
🚲 Frame: Covered for 2 years. Warranty covers the replacement frame only; labor charges for part changeovers are not included.
🔋 Battery: Covered by a 2-year prorated warranty.
- Year 1: Defective batteries are repaired or replaced at no cost.
- Year 2: A prorated credit based on months of service will be applied toward the purchase of a new battery.
Exclusions (Not Covered)
- Ordinary wear and tear (Brake pads, tires, chains, etc.)
- Damage from accidents, abuse, or stunt riding
- Improper assembly or maintenance
- Use of unapproved accessories or batteries
- Cosmetic damage (scratches, paint fade)
- Modifications (drilling, welding)
- Exposure to extreme weather or flooding
- Products with removed/altered serial numbers
How to make a claim?
Contact us immediately via Email: support@ebikesz.com or WhatsApp: +852 54423366
